Terms and Conditions

TECHNOSKY LTD · 89 Copperfield Road, Rochester, ME1 2JE, United Kingdom · network@technosky.works · +44 7743 889900 · technosky.works

1. Parties, formation and status of this document

These Terms and Conditions (“Conditions”) govern the supply of goods and related services by TECHNOSKY LTD (company trading from 89 Copperfield Road, Rochester, ME1 2JE, United Kingdom) (“the Company”, “we”, “us”) to the customer named on an order, quotation, invoice, trade-in note or installation instruction (“you”). They apply to merchant wholesale of household appliances and electrical and electronic goods, electronics and appliance retail, used merchandise retail, electronic parts and equipment not elsewhere classified, computer hardware and prepackaged software, refurbished and used consumer electronics, component and spare-part sourcing, e-waste recycling and device trade-in programmes, and smart-home appliance retail and installation. They do not govern mere browsing of https://technosky.works, which is covered by the Terms of Service.

A contract is formed when we issue a written acceptance, send a pro-forma that you pay, collect goods against an agreed trade-in credit, or begin an installation you instructed, whichever occurs first. A website photograph, a matrix code used as a design example, or a telephone conversation without written confirmation is not an offer capable of acceptance by silence. We may refuse any order, including where goods are unsafe, where title is doubtful, where sanctions screening fails, or where the inbound signal is too distorted to master into a repeatable line.

If you are a consumer, nothing in these Conditions takes away rights that cannot be excluded under the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, the Electrical Equipment (Safety) Regulations 2016 as they apply in Great Britain, or other mandatory law of the United Kingdom. If you buy in the course of a business, you confirm you have authority to bind that business and that you are not relying on any statement not set out in the contract documents. A person who is not a party has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce these Conditions, except that a permitted assignee of the Company may do so.

These Conditions prevail over any terms you place on a purchase order, except to the extent we sign a variation. Headings are navigational. “Including” is not exhaustive. References to statutes include amendments and successor provisions. Notices to the Company must be sent to 89 Copperfield Road, Rochester, ME1 2JE, United Kingdom, or to network@technosky.works, and are effective on working-day receipt. Telephone +44 7743 889900 may be used to alert us that a notice has been sent, but the legal notice is the writing.

2. Definitions used throughout the cut

“Goods” means appliances, electrical and electronic items, computers, software media, components, spare parts, refurbished units, used merchandise, smart-home kits, and any other tangible items we agree to supply. “Services” means installation, collection, grading, wiping, packing, sourcing, or routing we agree to perform, and does not mean a music, studio, or entertainment service. “Refurbished Goods” means used or pre-owned Goods that we have inspected and graded, not factory-new sealed Goods. “Wholesale” means supply intended for resale or for a business user’s operations rather than for a consumer’s household as the primary purpose. “Matrix reference” means our internal lot, grade, or unit code. “Working day” means Monday to Friday excluding English public holidays. “Site” means a location you nominate for delivery or installation. “WEEE” means waste electrical and electronic equipment within the meaning of applicable UK waste law. “Data-bearing device” means Goods capable of storing personal data, including phones, tablets, computers, and some hubs.

“Noise” in marketing copy on the website is a metaphor for unclear condition, incomplete paperwork, or unstable quantity. It has no meaning in these Conditions except as ordinary English if it appears in a quotation describing defects. “Groove”, “master”, “lacquer pass”, and “playback” on the website are brand language. They do not create a technical audio specification, a recording contract, or a duty to supply vinyl records.

3. Quotations, prices, VAT and currency

Quotations are valid for fourteen days unless a shorter period is stated, and may be withdrawn earlier if a supplier withdraws or if currency or freight moves in a way that would make the quotation a loss-making fiction. Prices are in pounds sterling exclusive of VAT unless we state that VAT is included, which we will do for consumer-facing retail prices where required. VAT is charged at the rate in force on the tax point. Wholesale prices may be stated ex works Rochester or delivered, and the difference will be written on the quote. Packaging, pallets, and timed deliveries are extra unless included.

We may correct obvious pricing errors before dispatch. A consumer who has paid a clearly mistaken price that is so low no reasonable person would believe it is an offer of that model may have the contract cancelled and a refund, rather than a forced supply at the mistaken figure, subject to the law on mistake. Business customers agree that a clerical zero on a spreadsheet is not a gift of stock. Deposit invoices are not a full acceptance of an open-ended quantity.

Trade-in credits are not cash unless we say they are. They are usually a reduction against Goods or a recorded credit on an account. Credits expire twelve months after issue if unused, unless a consumer cancellation right or other mandatory rule requires otherwise. Credits are not transferable without our written consent.

4. Payment, credit and set-off

Retail consumers typically pay before dispatch or on collection. Business customers may be offered credit after we assess risk. Credit is not a right. We may suspend credit immediately if an invoice is overdue, if ownership of your company changes, or if we reasonably suspect insolvency. Title in Goods remains with us until paid in full, as set out below. You may not withhold payment because a different lot is disputed, except by a legally recognised set-off for a liquidated sum we owe you on the same account.

Late sums accrue interest at eight per cent above the Bank of England base rate from time to time, both before and after judgment, together with fixed compensation as under the Late Payment of Commercial Debts (Interest) Act 1998 where you are a business. We may recover reasonable debt-collection costs. Card payments may be subject to the acquirer’s rules. Chargebacks made without a genuine dispute may be treated as a breach. We do not store full card data on kraft slips.

5. Description, samples and website still-lifes

Goods are described by the written specification on the invoice, grade note, or quotation. Website photographs are directional still-lifes: black lacquer, kraft sleeves, and electronics as objects. They are not a warranty that the unit in your carton will match a styled disc. Samples, if provided, illustrate type; production lots may differ within ordinary manufacturing tolerance. For used and refurbished Goods, description is the grade we write, not the original manufacturer’s brochure.

Software is supplied as a licence to use the package as the publisher grants, not as a transfer of intellectual property in the code. We do not warrant that a publisher will continue an online activation service indefinitely. Where activation is required, you must provide a truthful licensee name.

6. Wholesale merchant terms

Wholesale lots may be sold as a quantity of cartons, a mixed family of appliances, or a counted SKU list. You must inspect counts at intake on your dock and notify short-shipment within two working days for business purchases, or within the longer period a consumer statute gives if you are unexpectedly buying as a consumer. Mixed lots are graded as mixed; you may not later insist each carton was a single premium SKU if the paperwork said otherwise.

Resale restrictions may apply where a manufacturer forbids export or web discounting. If we notify you of such a restriction as a condition of supply, you must comply. Parallel import questions are your risk if you export against our domestic sale. We supply for the United Kingdom market unless the paperwork says otherwise. Voltage, frequency, and plug type for Great Britain are the default. You must not sell into a market whose safety marks the Goods lack.

Pallet exchange, if used, is a separate account. Lost pallets are chargeable. Stretch-wrap and edge-boards are not decorative; removing them in a way that makes a later damage claim unverifiable weakens the claim.

7. Retail of electronics and household appliances

Consumer retail sales include the information required by the Consumer Contracts Regulations for distance sales, where the sale is distance. You will receive a description, price, delivery cost, our identity, and cancellation information. On-premises sales at Rochester, if you collect, follow the rules for on-premises contracts. We will not sell a large appliance into a dwelling we have not measured if you have asked us to install and the doorway cannot accept it; the mastering note for install is part of the retail cut when install is purchased.

Small appliances and consumer electronics must be used with the supplied instructions. Misuse, descaling neglect, unauthorised repair, and commercial catering use of a household unit may void a goodwill repair even where a statutory right in the Goods remains. Statutory rights are explained in the remedies section.

8. Refurbished and used merchandise

Refurbished and used Goods are supplied as seen against the written grade. Grades describe cosmetic and functional facts we observed, not a promise of unused life equal to new. Batteries are consumables; remaining capacity, where we can read it, will be noted if material. Accessories not listed are not included. A missing original box is not a defect if the grade said so.

We will not knowingly sell a data-bearing device that has not been wiped or confirmed as not holding another person’s data. If a device is sold “for parts / not working”, it is not sold as a functioning phone or computer. Unlocking a carrier lock is not included unless written. Account locks (cloud, activation, theft-protection) that reappear because a previous owner relocks the unit after sale will be treated as a title and function defect if they make the device unusable, and our first remedy is repair, replacement, or refund as the statute and these Conditions allocate. You must not present a locked device to us as clean if you know it is not.

Used merchandise may show wear. That is the nature of Side B. We do not accept a change of mind on a used unique unit after the cancellation window (if any) has closed, except where the law requires. Unique used Goods may be exempt from distance cancellation if they are made to specification or are liable to deteriorate, only where the regulations actually exempt them; we will not invent an exemption.

9. Computer hardware and prepackaged software

Hardware is supplied with the specification written on the invoice. Memory, storage, and cosmetic grade for refurbished machines are as stated. We may image a drive with a generic operating environment only if written; otherwise software on a used machine is not included unless listed. Prepackaged software is sold subject to the end-user licence. If the publisher requires online authentication, failure of your environment to authenticate is not automatically our breach if the media and key were as described.

Serial numbers must remain with the unit. Removing a chassis serial to disguise origin is a breach and may be crime. Education or volume licences cannot be bought as if they were retail boxes unless the paperwork is a genuine education or volume transaction. We do not supply pirated software. If a licence key is found to be invalid because it was obtained unlawfully by a prior owner of a used machine, our liability is limited to refund or replacement of that software element as described in limitation clauses, after we have had a fair chance to verify.

10. Electronic parts and equipment not elsewhere classified

Parts are sourced to a bill of materials, chassis mark, or sample you provide. A photograph alone is a weak signal. If you insist we order from a photograph, you accept mismatch risk unless we have confirmed the part number in writing. Counterfeit electronic components are a known industry noise. We filter suppliers, but you must also inspect on arrival for business purchases. If a part is flagged as suspect, we will withdraw it and refund or replace.

Soldered modules, programmed microcontrollers, and paired boards may not be returnable if unsealed, because they cannot be restocked as unknown firmware. We will warn you when a part is non-returnable except for statutory defect rights. Nec (not elsewhere classified) equipment is described by function, not by a consumer brand story.

11. Smart-home retail and installation

Retail of smart-home appliances without installation is a supply of Goods. Installation is a Service. The Site must be ready: safe electrical circuits, lawful permission from a landlord, and a network you control. We are not your internet service provider. We do not guarantee that a third-party cloud will remain available. If a manufacturer discontinues an app, that is not a defect we created.

We are not a Part P electrical contractor unless we say so in writing for a particular job. Moving a fused spur, installing a new circuit, or working in a wet zone may require a qualified electrician you appoint. Our default install is placement, pairing, and a functional test of the kit as sold. If we discover unsafe wiring, we will stop. Waiting time caused by your unreadiness may be charged.

You must tell us about leasehold, listed-building, or insurance constraints. Drilling a wall without your authority is not our standard cut. Cable routes will follow a reasonable path, not a hidden architectural fantasy, unless you pay for extra making-good.

12. Trade-in programmes

Trade-in is an offer by you to transfer Goods to us for a credit or price we quote after inspection. The quote before inspection is an estimate. Cracked glass, swollen batteries, missing back covers, and account locks reduce or cancel the figure. You warrant that you have title, that the device is not reported stolen, and that you have removed SIM cards, memory cards, and accessories you wish to keep.

Once we accept a device and issue a credit, title passes to us. You should factory-reset where you can before handover. We will still wipe data-bearing units. If a later true owner claims the device, you must indemnify us for the credit given and for reasonable legal costs, unless the claim arises from our failure to follow our own intake method.

We may refuse trade-in of hazardous leaking batteries, or of goods that cannot legally be carried. Households should not send lithium devices by ordinary post contrary to carrier rules. We will state an intake method. Unannounced parcels may be stored as noise and charged or returned.

13. E-waste routing

We may accept WEEE as part of a programme, not as a free municipal dump for unlimited contractor waste. You must not hide clinical, chemical, or asbestos waste in an electronics bag. Fluorescent lamps and certain batteries have special rules. We route through appropriate channels. A recycling log is a record, not a certificate that your entire organisation is compliant unless a compliance scheme contract says so.

Data destruction to a particular standard (for example a named government erasure standard) is only included if purchased. A consumer trade-in wipe is a practical reset and overwrite approach, not a certified destruction for a regulated bank. Businesses that need certified destruction must buy that Service.

14. Delivery, collection and risk

Delivery dates are estimates. Time is not of the essence for wholesale delivery unless we agree in a signed variation. Consumer deliveries follow the information given at checkout or on the confirmation note. You must provide access, parking information, and a person to sign. Kerbside delivery is not an upper-floor install. Failed delivery caused by your absence may be recharged.

Risk in Goods passes on delivery to the address you gave, or on collection from Rochester, or to the carrier if you insist on your own carrier. Title passes on full payment. Until title passes, you must store Goods so they remain identifiable and insured, and you may not pledge them. We may recover unpaid Goods.

You must inspect outer packaging on arrival and note obvious crushing with the carrier. Concealed damage for business customers must be reported within five working days. Consumers must report within a reasonable time, which we treat as promptly and in any event in line with statutory rights. Keep packaging if we ask to inspect.

15. Consumer cancellation of distance contracts

If you are a consumer and the contract is a distance contract, you usually have fourteen days after delivery of Goods to cancel without giving a reason, subject to the regulations. You must handle Goods with reasonable care. A diminished-value deduction may apply if you use a device beyond what a shop inspection would allow. You pay return carriage unless we have agreed otherwise or we are at fault.

Services begun with your express request during a cancellation period may be charged for the work done if you then cancel. Sealed audio, video, or software that you unseal may be exempt from cancellation as the regulations provide. Bespoke sourced parts ordered to your chassis mark may be exempt if they are made to specification. We will not stretch exemptions beyond the law.

To cancel, write to TECHNOSKY LTD, 89 Copperfield Road, Rochester, ME1 2JE, United Kingdom, or email network@technosky.works with enough detail to identify the order. A telephone call to +44 7743 889900 is helpful but should be followed in writing.

16. Quality, statutory rights and warranties

Consumer Goods must be of satisfactory quality, fit for a particular purpose you made known and we accepted, and as described. If they fail, you have the short-term right to reject, and thereafter repair or replacement, then price reduction or a final right to reject, on the terms of the Consumer Rights Act 2015. We honour those rights. A manufacturer’s warranty, if any, is additional and is performed by the manufacturer’s process; it does not replace the statute.

Business customers buy on a description and grade. Implied terms under the Sale of Goods Act 1979 may be excluded to the extent permitted, except that we do not exclude title, and we do not exclude liability as prohibited by the Unfair Contract Terms Act 1977. Business buyers must give notice of defects promptly. Our obligation for a business quality claim is, at our option, repair, replacement, or refund of the price of the defective Goods, and that is the exclusive remedy except for negligence causing death or personal injury, fraud, and other non-excludable matters.

Refurbished Goods are satisfactory if they match the grade. A scratch mentioned on the slip is not a later defect. Consumable wear after sale is not a manufacturing defect. Water damage after sale is not our noise. Firmware updates by a manufacturer that change features are not automatically a breach by us.

17. Product safety, recalls and UK conformity

You must stop using Goods subject to a safety recall we or a manufacturer notify. We will cooperate with recalls. You must not remove safety marks, defeat thermal cut-outs, or sell on Goods we have told you are withdrawn. Business resellers must pass warnings down the chain.

Goods intended for the Great Britain market should bear the appropriate conformity marking for their category. Some components sold as parts are not supplied as finished consumer appliances and must not be placed on the market as if they were. You must not assemble a dangerous appliance from loose parts and attribute that assembly to us if we did not perform it.

18. Batteries, lithium carriage and storage

Lithium batteries are dangerous goods in transport. You must comply with carrier rules if you return Goods. Swollen batteries must not be punctured. We may refuse carriage of damaged energy cells. Storage on your premises after delivery is your fire-risk management; keep ventilation and avoid crushing cartons.

19. Intellectual property and software licences

We own or licence the website content. Goods may contain third-party intellectual property. You obtain only the licences that accompany the Goods. You must not clone firmware for resale. You must not remove our matrix labels in a way that prevents a recall reaching the unit if we have asked that labels remain until first retail.

20. Confidentiality

Business quotations, supplier names, and credit limits are confidential. You must not post our wholesale prices as a public undercut sheet attributed to us if we marked them confidential. This duty lasts three years after the last order. It does not apply to information that is public without your breach.

21. Data protection in the contracting relationship

Each party shall comply with UK data protection law in its role. Where we wipe a device, we do so as controller of the intake process, not as your processor, unless a written data-processing agreement says otherwise for a business destruction Service. You must not send us special category data in a parts list. Our Privacy Policy explains website and customer data. These Conditions allocate commercial risk; they do not reduce ICO powers.

22. Indemnity from business customers

If you are a business, you indemnify us against losses arising from your resale in breach of export or safety law, from your inaccurate bills of materials that cause us to buy the wrong bonded stock you then refuse, from claims by true owners of devices you traded in without title, and from your failure to pass on recall notices, except to the extent caused by our negligence. The indemnity is a continuation of the groove after the invoice date.

23. Limitation of liability

Nothing excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, for breach of the implied term as to title, or for any other liability which English law does not allow to be limited.

Subject to that, our total liability for any contract, whether in contract, tort (including negligence), misrepresentation, or otherwise, is limited to the price paid for the Goods or Services giving rise to the claim, or ten thousand pounds, whichever is greater for that contract. We are not liable for loss of profit, loss of business, loss of goodwill, loss of anticipated savings, loss of data (except as a Service specifically purchased as certified destruction that we failed to perform), or any indirect or consequential loss, whether or not foreseeable, except that consumers retain rights the statute does not allow us to cut away.

We are not liable for manufacturer cloud outages, for your poor Wi-Fi, for a landlord’s refusal of drilling, for carrier strikes, or for a change in law after dispatch that makes a feature less useful. We are not liable for entertainment, recording, or nightclub use of Goods; these Conditions are for electronics trade, not for a performance.

24. Force majeure

If a party is prevented by events beyond reasonable control — including flood of the Medway, pandemic restrictions, war, terrorism, government seizure, failure of a sole manufacturer, or widespread carrier collapse — dates are extended for the duration. If the event continues more than ninety days, either party may cancel the unperformed part without liability except for payment for Goods already appropriated to the contract. Shortage of a popular SKU that remains generally available on the market is not force majeure; it is a sourcing task.

25. Termination

We may terminate a credit relationship immediately on material breach, insolvency, or suspected fraud. You may cancel future unplaced orders that we have not accepted. Unique sourced parts already ordered from a factory cannot be cancelled except with the factory’s consent and your payment of abort costs. Termination does not affect accrued payment rights or clauses that by nature survive: title, liability, indemnity, confidentiality, data, and governing law.

26. Assignment and subcontracting

We may subcontract delivery, wiping, and installation to competent persons. We remain responsible to you for the subcontracted Service as if we had performed it, unless we introduce you to an independent electrician you then contract yourself. You may not assign the contract without our consent, not to be unreasonably withheld for a solvent group transfer.

27. Anti-bribery, modern slavery and sanctions

Each party shall comply with the Bribery Act 2010 and the Modern Slavery Act 2015 as applicable. We may refuse to deal where a sanctions list reasonably requires. You must not pay our staff off-book for a better grade. A gift of trivial stationery is not a bribe; a kickback on a wholesale pallet is.

28. Export and intra-UK movement

Default supply is within the United Kingdom. If you ask us to export, you become the exporter of record unless we agree otherwise in writing, and you must obtain licences. Northern Ireland movement may involve additional paperwork after the Windsor arrangements as they stand at the date of dispatch; we will state if a lot cannot travel. You must not transship into a sanctioned territory.

29. Insurance

We insure stock on our premises. Once risk passes, you insure. High-value computer lots should not be left on a public driveway overnight. We are not your household insurer.

30. Complaints

Complaints should be sent to network@technosky.works or to 89 Copperfield Road, Rochester, ME1 2JE, with the invoice and matrix reference. We will respond in a working-day rhythm, not as an emergency service, unless safety is involved. If you are a consumer and remain unhappy, you may use the ICO for data issues, Trading Standards for goods, and the courts of England and Wales. We are not obliged to use a particular ADR scheme unless we have joined one and told you.

31. Entire agreement, variation, waiver, severance

These Conditions, the quotation, the invoice, and any signed grade note are the entire agreement for the supply. They supersede prior negotiation. A variation must be in writing. A waiver must be express. If a court finds a clause unenforceable, it shall be modified to the minimum extent, and the remainder continues. If a consumer clause would be unfair under the Consumer Rights Act, it is not binding to that extent, and we will treat the rest as the cut that remains.

32. Governing law and jurisdiction

These Conditions are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over disputes, except that a consumer may bring proceedings in the courts of their part of the United Kingdom if mandatory rules so provide. The Rochester address is the Company’s service address for these Conditions. Nothing prevents us from seeking interim delivery-up of unpaid Goods in any court of competent jurisdiction.

33. Further detail on household appliance wholesale

Large and small household appliances may be sold in mixed truck packs. You must have mechanical means to unload. A driver is not a porter unless a two-person service is purchased. Doors, seals, and cosmetic panels are inspected at our desk to a reasonable sample in mixed lots, not to a museum standard on every unit, unless you pay for a unit-level inspect. Gas appliances, if ever offered, require Gas Safe work that we do not perform by default. White goods that have been used as refurbished will be labelled as such. Energy labels, where required for new Goods, will accompany them as the regulations require at the date of sale.

Water-inlet valves, pumps, and heaters are wearing parts. A wholesale buyer who stores appliances in an unheated damp shed and then claims factory rust after a winter will meet a causation argument. Keep Goods in a dry indoor space. Do not stack beyond the carton arrows.

34. Further detail on electronics retail

Consumer electronics include televisions, audio playback devices sold as household goods, headphones as accessories to electronics retail, and similar. This is not a concert, DJ, or nightclub supply contract. If you intend professional touring use, say so, because household grades may not survive that life. Display models will be identified. Pixel policy for screens follows the manufacturer’s dead-pixel policy unless we state a stricter grade. Remote controls and stands are included only if listed.

35. Further detail on used merchandise retail

Used merchandise may include mixed household electricals taken in through trade-in. We may batch them. A job-lot of used irons is not a promise that each iron’s cord is unworn. You should PAT-test if you resell in a way that requires it. We may have tested; the slip will say. If the slip is silent, do not assume a test. Silence is not a forged certificate.

36. Further detail on component sourcing lead times

Obsolete semiconductors and odd connectors have long lead times and minimum order quantities. A quote may be “subject to allocation”. If a line is allocated away by a manufacturer, we will offer a substitute or a refund of that line. We do not speculate in grey-market military parts. Dates of last manufacture will be disclosed when we know them and when they matter to solderability. Moisture-sensitive devices need dry packing; if you open a dry-pack and leave it in a humid workshop, the failure is yours.

37. Further detail on computer stores logic

Even though we are not a high-street multiple, computer hardware and software sales follow serial discipline. RAM and storage upgrades performed by us will be listed. Customer-supplied RAM that fails is not our Goods. Thermal paste jobs, if we perform them, are a Service with a workmanship period of ninety days unless a consumer statute gives longer for a related good. Data migration is not included unless purchased. We do not promise a particular game frame-rate, because this is not a gaming entertainment contract.

38. Further detail on installation access

Parking at Copperfield Road and at your Site is your coordination problem unless we sell a congestion-permit service. Congestion and ULEZ charges in other cities, if we travel, are extra if disclosed. Pets should be secured. We may refuse to work in a dwelling where a person is violent. We may photograph a completed install as a record unless you object in writing before the visit as the Privacy Policy allows.

39. Notices, records and matrix codes

Invoices, grade notes, and matrix references are the runout proof of the contract. Keep them. We may keep electronic copies. A lost consumer receipt will be reconstructed if you can identify the payment. A business that loses its own purchase-order trail cannot require us to invent a more favourable grade from memory.

40. Website and communication channel

Email to network@technosky.works is a written channel. Do not send malware. Do not attach entire disk images of customer data. The contact form is for a name, email, and message. Success redirection to a confirmation page is not an acceptance of a supply contract until we write acceptance. Spam filters may delay mail; if a matter is urgent for safety, telephone +44 7743 889900 and follow with writing.

41. Consumer information summary

We are TECHNOSKY LTD, 89 Copperfield Road, Rochester, ME1 2JE, United Kingdom. Email network@technosky.works. Telephone +44 7743 889900. Website https://technosky.works. We supply electronics and appliances as described. Prices include or exclude VAT as stated at the point of sale. Delivery costs are stated before you order. Complaints as above. Cancellation as above for distance consumer contracts. This summary does not replace the full Conditions.

42. Interpretation of brand metaphor against legal meaning

If marketing language on the Site conflicts with these Conditions, these Conditions prevail for legal rights. A promise to “cut a durable groove” means we aim to supply Goods and records that can be reordered with consistent grade language. It is not a guarantee of perpetual manufacturer support, of zero cosmetic wear on used Goods, or of unlimited stock. “Noise floor reduced” means we inspect and describe defects more carefully than an unsorted bag. It is not a laboratory certification unless a certificate is purchased.

43. Account opening for trade buyers

A trade account is opened only after we receive sufficient identity of the business, a delivery address that can take pallets if pallets are expected, and any credit application we require. We may ask for a company number, VAT number, and the name of a responsible buyer. We may refuse an account without giving a competitive reason where fraud risk is in play. Providing false company details is a breach and may be reported. A trade account does not entitle you to consumer cancellation rights on wholesale lots purchased for resale. If you sometimes buy as a consumer for your home, say so on that order; mixed purpose is how disputes become noisy.

We may set a credit limit of zero. We may require payment in advance for a first cut. We may reduce a limit after slow payment. None of those steps is a defamation of your business; it is calibration of gain on our risk. You must tell us if you enter an insolvency procedure. Orders accepted before we knew of insolvency may still be withheld if title has not passed and if insolvency law so allows.

44. Minimum order values and splitting

Wholesale may carry a minimum order value stated on the quote. We may refuse to split a sealed outer if splitting would destroy the manufacturer’s traceability or make the remainder unsaleable. If you need a single sample, ask for a sample line, not a raid on a sealed skinpack. Sample prices may be higher per unit because they do not ride in a full carton of freight efficiency.

We may combine your order with another destination only if you ask for a split shipment and pay the extra carriage. We will not silently drop-ship to a third party in a way that makes our invoice name and the delivery name a vehicle for fraud. Drop-ship, if offered, requires the end-receiver details in writing and remains subject to title and payment clauses.

45. Click and collect and Rochester collection

Collection from 89 Copperfield Road, Rochester, ME1 2JE is by appointment unless a confirmation says you may arrive in a window. You must bring the confirmation and a payment identity if the Goods are not yet paid. We may refuse to hand a high-value computer to a person who cannot match the account name, because that is how theft pretends to be a friend. Parking is as available on the street or nearby; we do not sell a reserved bay as a default. Large appliances must be measured against your vehicle. We are not liable if your hatchback cannot swallow a boxed refrigerator that we described in centimetres on the note.

If you send a courier to collect, the courier is your agent. Risk may pass on handover to that courier. Instruct the courier in lithium and orientation rules. We will not lie on a carriage label to cheapen a dangerous-goods rate.

46. Proof of delivery and disputed receipt

A carrier’s electronic signature, photograph of a porch, or GPS drop-stamp is evidence of delivery, not a theatrical insult. If you claim non-receipt, we will investigate with the carrier. You must check with neighbours and on-site staff before alleging theft. Repeated false non-receipt claims may lead us to require collection only. We remain responsible to a consumer for a carrier we chose until delivery, as the Consumer Rights Act allocates, and we will not hide behind a courier brand to evade that allocation. After a successful delivery, subsequent porch theft is generally your household risk unless the service you bought was an in-person signed handover that did not occur.

47. Dead on arrival and no-fault-found

If Goods do not power on or fail a basic function out of the carton, tell us promptly with photographs of serial, packaging, and the fault. We may require return before replacement. Do not throw the carton. A consumer’s statutory short-term right to reject is not replaced by this paragraph; this paragraph is the practical desk method. If we test a returned unit and find no fault, we may charge a business customer a reasonable diagnosis fee disclosed in advance or in these Conditions as a possibility, and we may refuse a diagnosis fee to a consumer where it would be unfair. Firmware that requires a one-time setup is not a fault. A television without an aerial is not dead; it is waiting for a signal in the ordinary sense of broadcast, which is not our mastering metaphor and not our broadcast network.

48. Missing accessories and counterfeit chargers

Retail new Goods include accessories listed on the invoice. If a charger is missing from a sealed outer that you opened, report it; we will follow the manufacturer’s missing-parts process. You must not substitute an uncertified charger and then claim the device was damaged as supplied if the damage pattern is consistent with a poor third-party supply. We may refuse to repair damage caused by counterfeit power supplies. Used and refurbished Goods include only listed accessories. A drawer of unmatched cables at your home is not our SKU.

49. Compatibility, standards and radio equipment

UK plugs, 230 V nominal supply, and UK radio equipment rules are the default. You must not assume a US 110 V unit will live on a British socket through a travel adaptor as a permanent arrangement. Smart-home radio products must be legal for use in Great Britain. We do not warrant that a device sold for GB will be lawful in every overseas holiday cottage. Bluetooth, Wi-Fi, and cellular bands vary. A refurbished phone may be SIM-locked or region-locked as the grade says. OFCOM rules on interference remain yours to respect if you operate transmitters.

Electromagnetic compatibility and RoHS obligations for finished Goods we place on the market are part of our compliance cut. Loose components sold as parts may need you to complete a finished apparatus lawfully. Do not CE-mark or UKCA-mark a dangerous assembly and name us as manufacturer if we were only a parts merchant.

50. Packaging waste and environmental fees

Cardboard, pallets, and plastic films are packaging. Business customers may have packaging-waste obligations of their own. We may charge a packaging contribution where a scheme requires it and we have told you. Do not burn foam next to a dwelling. Flatten cartons. Lithium inner packs should not go in ordinary household bins. WEEE take-back, where we offer it, is a programmed intake, not an invitation to leave a van-load on the Copperfield Road pavement at night.

51. PAT testing and hire

We do not hire Goods as a default business. If a loan unit is provided during repair, it remains our title, must be returned in the same grade plus fair wear, and must not be pledged. PAT testing of your existing estate is a Service only if purchased. A sticker on a refurbished kettle, if present, speaks only to that unit on that date, not to your whole kitchen.

52. Display, ex-demo and graded cosmetic lines

Ex-demo Goods are described as such. They may have hours of use. The price should reflect that. You cannot later demand a sealed-in-box remedy as if the description had been new. Pixel policies, light scuffs, and stand wear will be on the grade note if material. Lighting in a photograph on a black lacquer disc may hide or emphasise a scuff; the written grade prevails over a styled still-life.

53. Gift purchases

If you buy as a gift, the contract remains with you unless we agree a novation. Cancellation and return rights, where they exist, are yours to exercise. We will not argue with a recipient who lacks proof while you remain silent. Tell us if the delivery name differs; fraud controls still apply. Gift messages are not a legal variation of grade.

54. Advance replacement and repair turnaround

Advance replacement, if offered, requires a payment hold or a prepaid return of the suspect unit. If the suspect unit is not returned, you pay for both. Repair turnaround estimates are not guarantees. Parts for obsolete lines may never arrive. If a repair is uneconomic, we will say so and discuss refund, replacement, or a parts harvest on used Goods you own. We do not create a duty to support a device after a manufacturer ends firmware signing, except as statute requires for Goods that were not of satisfactory quality at sale.

55. Customer-supplied parts and data

If you ask us to fit your own part, we may refuse if it looks unsafe or counterfeit. If we fit it at your insistence, the quality of that part is your risk except for our workmanship in the fitting. If you ask us to copy data from a failing drive, success is not guaranteed; failing drives fail. We may refuse to copy data that appears to be unlawful. We do not inspect the family contents for gossip.

56. Site health and safety

Our staff and subcontractors must be able to work without violence, unrestrained dogs, or exposed live conductors. We may leave a Site that is unsafe. Waiting and abort fees may apply. You must tell us about asbestos you know of before we drill. You must provide a working adult to make decisions if the install requires a choice of cable route. We are not babysitters. We are not locksmiths. If you are not present and a neighbour cannot produce authority, we will not enter.

57. Tools, offcuts and making good

We take our tools. Offcuts of cable that we bring remain ours unless left by agreement. Making-good of decor is included only if written. A small hole for a listed smart sensor is not a full redecoration of a terrace house. Dust sheets are used reasonably; they are not a guarantee of a show-home after an install in a living kitchen.

58. Outdoor, IP ratings and weather

Indoor appliances used outdoors void a quality complaint that is really weather. IP ratings, where stated by a manufacturer, are the measure. We do not warrant a “splash-proof” marketing adjective against a Kent winter on an unsheltered patio. Corrosive sea air toward the estuary is a known environment; specify marine-grade if you need it, and expect a different price if we can source it.

59. Refrigerants and sealed systems

If we supply a refrigeration appliance, we do not vent refrigerant as a Service unless we are qualified and contracted to do so. A used fridge may be sold as not-working for parts and must not be abandoned to leak. Take-back of cooling appliances follows waste rules. You must keep ventilation gaps as the manufacturer draws them. A built-in unit in a sealed box without airflow is your design, not our defect, if we warned you or the instructions warned you.

60. Microwave leakage, water appliances and descaling

Do not operate a microwave with a damaged door. Report it. Kettles and coffee appliances in a hard-water area need descaling; failure to descale is use, not a factory groove error. Steam appliances can scald. Keep them away from children. These are ordinary warnings, not a lecture from a clinic, and they form part of safe use that affects whether a later claim is really about quality.

61. Software updates and feature removal

Manufacturers push updates. An update that removes a feature years later is typically the manufacturer’s cloud policy, not a breach of our sale of a functioning unit at the time of supply, unless the feature was essential to satisfactory quality in a way the statute recognises for that class of goods. We will assist with a reasonable information pass. We will not litigate a global platform change as if we were the platform.

62. Age, capacity and prohibited purchasers

You must have capacity to contract. We may refuse to sell to a person we reasonably believe cannot safely receive electrical Goods. We do not sell to persons we reasonably suspect will immediately export into a sanctioned use. Laser products, if supplied, remain subject to their class warnings. Toolkits that contain blades are still electronics-adjacent accessories in some lots; use them as tools, not as weapons. We will cooperate with lawful seizures.

63. Photographs, reviews and public statements

You may photograph Goods you own. You may not photograph our intake notes so as to publish another customer’s address. If you publish a review that is merely opinion, that is your speech. If you publish a false statement of fact that we sold stolen phones, we may sue for defamation. We would rather you use the complaints clause. We will not buy fake reviews. We will not require a consumer to take down a lawful negative review as a condition of a refund where that would be an unfair commercial practice.

64. Insurance claims you make against carriers or household policies

If you claim on your insurer, you must tell the truth about grade, including that a unit was refurbished. We will supply invoices to insurers on request where you authorise it. We will not invent a new-in-box story to help a claim. Doing so would be fraud. Our still-life photographs are not condition reports for insurers.

65. Set-off, retention of title enforcement and delivery-up

Until title passes, we may enter your premises during reasonable hours, or instruct a recovery agent, to recover identifiable unpaid Goods, without trespass to the person, and you grant a licence to enter to that limited extent if you are a business customer. Consumers will be treated with the fairness the law requires; we will not barge into a dwelling without a proper basis. Mixed stored Goods should be kept identifiable. If you have sold on in the ordinary course as a dealer, the title clause follows the proceeds to the extent the law allows, without turning these Conditions into a floating charge we have not registered.

66. Entire relationship with other policies

The Privacy Policy governs personal data. The Cookie Policy governs device storage on browsers. The Terms of Service govern the website. These Terms and Conditions govern supply. Together they are the legal matrix of TECHNOSKY LTD on technosky.works. Marketing metaphor yields to them. If you need a paper copy, print from the Site or write to 89 Copperfield Road, Rochester, ME1 2JE, United Kingdom, and we will send the current version. Email remains network@technosky.works. Telephone remains +44 7743 889900.

67. Pallet height, stacking and warehouse practice

Wholesale cartons must be stacked as the print on the box allows. Crushing a top layer to fit a low van is your damage. We may refuse to load an unsafe stack. Stretch-wrap is not a structural beam. If you store our unpaid Goods, keep them above a damp floor. Rochester weather includes rain; an open yard is a poor sleeve for paper cartons.

68. Serial capture at dispatch

We may photograph serials at dispatch as our runout proof. That photograph is a record, not a public gallery. If you refuse serial capture on a high-theft line, we may refuse the sale. Police enquiries are answered from those records when lawful.

69. Failed payment after dispatch

If a transfer is reversed after Goods have left, you must return them or pay. We may report suspected fraud. A genuine bank error should be evidenced quickly. Silence after a reversed payment is not a negotiation tactic we accept.

70. Quotation assumptions

Quotes assume ground-floor delivery, a hard-standing, and a working hours arrival, unless priced otherwise. Flats without a lift need a two-person service. We will not carry a washing machine up a tight Victorian stair as a surprise included gift.

71. Cancelled install the day before

If you cancel an install with less than one working day’s notice, we may charge a wasted-call fee that is a reasonable pre-estimate of travel and lost slot, not a penalty disguised as a groove. Safety cancellations caused by our finding unsafe wiring are not charged as your whim.

72. Keys and alarm codes

Do not leave alarm codes in an email thread that will live for six years in a mailbox backup if a text at the door will do. If you do send codes, we will treat them as confidential site data under the Privacy Policy. Change them after the visit if you wish.

73. Submetering and landlord supplies

Smart-home energy clamps must be installed only where you have authority. A tenant must not instruct us to clamp a landlord’s incoming tail. We will refuse. Authority is part of the raw signal we need before we cut.

74. Consumables sold with Goods

Filters, bags, and water cartridges included in a first box are as listed. Future consumables are a separate purchase. Using a third-party filter that voids a manufacturer’s additional warranty may still leave your statutory rights in the appliance itself, but goodwill repairs can end.

75. Colour and finish variation

Appliance white is not a single wavelength. A later matching order may differ by batch. That is ordinary manufacturing, not a defect, unless a consumer sale was for a specific advertised finish that was material and unmatched without warning.

76. Supplemental commercial clause

Business customers shall keep their own import records if they later export Goods we sold domestically. We are not your customs broker unless a separate instruction exists. Commodity codes, if we suggest them, are assistance, not a warranty against HMRC assessment. You must not undervalue a commercial invoice using our domestic price as a fiction for a foreign border.

77. Supplemental commercial clause

Where Goods are sold in a job lot, the price is for the lot. Cherry-picking the best units and returning the rest as if each had been a separate consumer sale is a breach if you bought as a dealer. We may refuse future lots. Grade notes for lots will say whether sampling was used.

78. Supplemental commercial clause

If a manufacturer requires online registration for an additional warranty, that registration is your task unless we sell a registration Service. Failure to register does not remove statutory rights. It may remove a manufacturer extra year. Read the card in the box.

79. Supplemental commercial clause

We may substitute an equivalent Goods line if the quoted line is discontinued, with your consent for consumers, and with notice for businesses where the substitution is not materially worse. A different plug or a missing feature that was specified is material. A different carton graphic is not.

80. Supplemental commercial clause

Confidential price files sent to a trade buyer must not be uploaded to a public disc-forum or a group chat of competitors. If they leak through your organisation, we may withdraw terms. This is not a restraint of trade on your lawful resale pricing; it is protection of our quotation groove.

81. Supplemental commercial clause

You shall not use our name to suggest we certify your downstream repair shop. A matrix reference on a part tray identifies our cut, not your workmanship after you solder.

82. Supplemental commercial clause

If we attend a Site and find that the Goods delivered last week have been installed by another party in a way that voids a manufacturer process, we may still help, but the manufacturer may not. We will be honest about that fork in the path.

83. Supplemental commercial clause

Time spent teaching a complete beginner the difference between a router and a modem, if it exceeds a short handover, may be charged as a support Service if we warned you that the visit was install-not-tuition. We will not mock a customer for asking. We will also not donate a training academy for free as a hidden line.

84. Supplemental commercial clause

Where a consumer is entitled to a refund, we will refund without undue delay after we receive the Goods or evidence of return, using the original payment method where possible. Deductions for diminished value will be explained. We will not invent a restocking fee that the regulations do not allow for a straightforward cancellation of unused Goods.

85. Supplemental commercial clause

Business restocking of correctly supplied Goods, if we agree it at all, may carry a restocking charge that reflects unpacking, retesting, and a carton that can no longer travel as factory-sealed. Unique sourced nec parts are unlikely to be restocked. Ask before you order if that risk matters to your job.

86. Supplemental commercial clause

You must not wash a non-waterproof speaker in a dishwasher and then claim ingress as a manufacturing void. Humour aside, misuse is a real exclusion from goodwill. Statute still asks whether Goods were satisfactory at sale; your later experiment is evidence on that question.

87. Supplemental commercial clause

If a lot includes mixed language manuals, we will say so. English manuals are the default for Rochester retail. A wholesale import carton with another EU language inside is not automatically non-compliant if the required GB information is still provided as the rules then stand, but we will not hide a missing safety leaflet.

88. Supplemental commercial clause

Our limitation of liability is intended to be reasonable under UCTA for business contracts, reflecting that electronics margins cannot insure unlimited consequential factory downtime. If you need a higher cap, buy a special contract and an insurance discussion before the pallet moves. Do not surprise us with a claim for a million pounds of lost production over a thirty-pound sensor.

89. Supplemental commercial clause

These Conditions may be presented in a vinyl-lathe visual system on screen. The legal meaning is in the words, not in the circular crop of a centre label. A lime cue mark on a button is not a signature. A signature is a name on a quote, a payment, or a signed delivery note.

90. Supplemental commercial clause

If any optional annex is attached to a particular order — for example a school procurement form — the annex wins on its subject if we signed it, and these Conditions fill the gaps. Silence in an annex does not delete title retention.

91. Supplemental commercial clause

We may update these Terms and Conditions for future contracts by posting on technosky.works. Existing contracts keep the version in force when they were formed, unless a change of law forces both parties to adjust. You should read the sheet before a new kind of buy, because a first toaster purchase is not the same groove as a pallet of refurbished phones.

92. Geographic fulfilment within the United Kingdom

Our desk is in Rochester, Kent. We commonly fulfil in England. Deliveries to Scotland, Wales, and Northern Ireland may need extra days and extra freight. Some lithium lots cannot travel by air to remote islands on the cheap service you hoped for. We will state restrictions on the quote. You must not assume a next-day promise that was never written. Rural access tracks that break a van are your Site problem if you did not warn us. Congestion in London is not force majeure; it is a known cost that should be in the carriage line if we travel there for an install.

International fulfilment is exceptional. If we agree it, Incoterms will be named. Until they are named, do not assume EXW, DAP, or anything else. Customs, duties, and overseas safety marks are then in the named Incoterm’s allocation. We do not quietly become your foreign establishment.

93. Records you should keep

Keep the invoice, the grade note, the matrix reference, photographs of the carton on arrival, and any install checklist. Those documents are how a later complaint is mastered rather than shouted. If you lose all of them, we will try to find our copy. We cannot promise a reconstruction of a cash sale from years ago without a card trace or a name that matches.

94. Staff conduct and gifts

Our staff should be civil. They should not accept cash in a back pocket for an unofficial grade upgrade. You should not offer it. A cup of tea on an install is ordinary hospitality. A holiday in exchange for a pallet price is not. Report concerns to network@technosky.works. We will not retaliate against a genuine whistleblower on a bribery issue.

95. Accessibility of these Conditions

If you need these Conditions in a more readable format, write to us. We will not refuse a reasonable format request that still preserves the words. Screen-reader users should still receive the same legal cut, not a decorative summary that omits liability. The Site’s legal pages prioritise Label Cream contrast for that reason.

96. Closing status

These Terms and Conditions, together with the documents they name, are the supply contract terms of TECHNOSKY LTD trading from 89 Copperfield Road, Rochester, ME1 2JE, United Kingdom, reachable at network@technosky.works and +44 7743 889900, and published on https://technosky.works. They are intended to be fair where fairness is required, firm where title and safety are in play, and clear about the difference between new wholesale, retail, refurbished playback, parts trays, trade-in intake, and smart-home installs. That difference is the durable imprint. If you do not agree, do not order. If you do order, you order on this groove.

97. Returns logistics and restocking hygiene

Returns must be packed to survive the same journey the Goods took outbound. A bare phone in a jiffy without rigidity is not packed. A washing machine on its side against the carton arrows is not packed. We may refuse a damaged-in-return claim that is really a packing failure. Include all listed accessories. Remove your SIM. Remove your wall bracket if you fitted one and it was not part of the Goods. Business returns need a returns number. Consumer returns should still identify the order so the desk can match the matrix. Lithium returns must follow the carrier’s dangerous-goods rules. We will not collect a swollen battery in an ordinary mail sack. If we arrange a collection, be present. A failed collection because nobody answered the door may be recharged. Photograph the packed return. Keep the receipt. Title in returned Goods that we refund passes as the refund completes, except where statute says otherwise on a consumer rejection.

98. Specification change mid-order

If a manufacturer changes a cosmetic panel between your order and our intake, we will tell you if we know and if it is material. If you refuse the change, we will cancel that line and refund it. If you accept, the invoice will be recut. You must not wait until install day to mention that you actually wanted a different width. Width is a measurement. Measure the gap. We can help if you send the gap in millimetres. We cannot invent millimetres from a vibe.

99. Third-party finance

If you buy through a third-party finance provider, that provider’s agreement is separate. Our Conditions still govern the Goods. A delay in finance approval is not our late delivery if we have not yet been paid or had a guarantee we accept. We do not introduce finance unless we say so. We are not your broker.

100. Training, documentation and language

English is the language of the contract. If we supply a translated leaflet as a courtesy, the English Conditions still govern. Training videos on a manufacturer site are not our documents. We may point you to them. That pointer is assistance, not a collateral warranty that the video matches your exact revision of firmware.

101. Security of premises and visitor logs

Visitors to 89 Copperfield Road may be asked to sign a book. That is a security record under the Privacy Policy. Do not wander into an intake area and handle trade-in phones. Those units may carry other people’s data and other people’s title problems. A visitor who steals from the desk will be reported. A visitor who films stock locations for a later theft will be refused future entry.

102. Force majeure examples particular to Kent and the UK grid

A power cut that stops a test bench may delay a refurbished grade. A closure of a trunk road after an incident may delay a van. Those events extend time. A failure to order from a supplier because someone forgot is not force majeure. A price rise you dislike is not force majeure. Brexit paperwork, as it stands on the day of dispatch, is a known regime, not a mystery storm, though a sudden new control at a border may qualify if it actually prevents movement.

103. Assignment of manufacturer warranties

Where a manufacturer warranty is written to the first user, we will pass you the paperwork we have. We cannot force a manufacturer to honour a warranty if you are outside their rules, but we will not hide the existence of a known extra warranty at sale if it was part of our description. Statutory rights remain. Double recovery of the same loss from us and the manufacturer is not available once you are made whole.

104. Non-solicitation of staff

Business customers shall not, for six months after a substantial project, solicit our employees to leave solely to capture a personal discount channel, except via a general advertisement not aimed at them. This is a narrow clause. It is not a ban on hiring a person who answers a public advert. Breach may cause a claim for recruitment cost, not for indenture.

105. Audit of business destruction services

If you purchase certified data destruction, you may request a certificate listing asset tags you supplied. You may visit by appointment to watch a wipe batch if the calendar allows. You may not film other customers’ devices. If you need a named standard, name it on the order. A generic “please make sure it’s gone” is a consumer-grade wipe, not a certified destruction Service.

106. Mixed lots and sampling error

In a mixed wholesale lot, a sample inspect of a percentage is a method, not a fraud, if disclosed. If the sample was five per cent and you later find a higher defect rate, we will discuss a lot-level remedy: repair, allowance, or return of the lot, not a fantasy that every unsampled unit was promised perfect. Consumers buying a single unit are not in this sampling regime; their unit is their unit.

107. Price lists and currency shock

A trade price list is not a standing offer. Sterling prices may be revised if a supplier invoices us in another currency and the move is outside an ordinary band we can absorb. We will not revise an already accepted order except by the quotation and error rules already stated. Printed lists in a drawer at your end may be ancient. Ask for the current cut.

108. Closing supply statement

TECHNOSKY LTD supplies electronics, appliances, computers, software packages, parts, refurbished units, trade-in intake, e-waste routing, and smart-home install from Rochester on these Terms and Conditions. The brand metaphor of a lacquer lathe describes discipline. It does not describe a record label. It does not describe a studio. It describes a desk that receives raw signal and tries to leave a repeatable imprint. If that is what you want, order. If you want a noisy bag of unknowns at a magical price, look elsewhere. Address: 89 Copperfield Road, Rochester, ME1 2JE, United Kingdom. Email: network@technosky.works. Telephone: +44 7743 889900. Domain: technosky.works.

109. Additional operational term

We may require photographic identification for high-value collections. Copies, if taken, are processed under the Privacy Policy for fraud prevention and kept only as long as that purpose needs. We will not pin them on a wall as decoration.

110. Additional operational term

Where Goods include a subscription trial, the trial’s end is the publisher’s clock. We will say if a trial is in the box. We will not hide a paid plan behind a lime cue mark. Cancel the trial with the publisher if you do not want the paid plan. We cannot always cancel it for you.

111. Additional operational term

If a smart-home kit needs a particular mobile operating system version, that requirement will be in the description if we know it. An old telephone that cannot run the app is a compatibility miss you should check before purchase. We will refund a consumer under the statute if the Goods were not fit for a purpose made known, not if you hid the age of the telephone.

112. Additional operational term

Pallets remain our property if they are hired or exchange pallets. Chep or similar marks are not yours to burn. Lost pallet charges will be invoiced. This is ordinary merchant practice, not a surprise fee invented after the fact if the quote mentioned pallet terms.

113. Additional operational term

You shall provide a mobile number that actually rings for deliveries. A number that goes to an unmonitored desk will produce failed deliveries. We may use that number for the journey only, not for marketing, unless you are in a lawful marketing category described in the Privacy Policy.

114. Additional operational term

If two companies in a group order, they are still separate customers unless we have a written group account. A sister company’s unpaid invoice is not automatically your invoice, and your credit is not automatically theirs. We may still look at group risk.

115. Additional operational term

Drawings you send of a kitchen run are your design intent. We are not your architect. If the run does not fit because a pipe was hidden, that is a Site fact. We will discuss options. We will not absorb unlimited extra cabinets as a penalty for geology in the wall.

116. Additional operational term

Night deliveries are not default. If you need a night slot, price it. Residential noise at 02:00 is not a service we sell into a terrace without discussion. Rochester is a place people sleep.

117. Additional operational term

These additional clauses are part of the same Conditions. Numbering is for navigation. A gap in numbering is not a deleted secret clause. The living document is the HTML page on technosky.works together with the order paperwork.

118. Status of the supply conditions

This document is the operative supply Conditions for orders formed after its publication on technosky.works. It is long because the Company’s trades are several: wholesale, retail, used merchandise, computers, software, nec parts, refurbished devices, trade-in, e-waste, and smart-home install. Each trade has a different failure mode. The length is the filter. A one-page flyer cannot master that noise. Keep the invoice with this sheet. Rochester remains the desk. The law of England and Wales remains the law. The Company remains TECHNOSKY LTD at 89 Copperfield Road, ME1 2JE, United Kingdom.